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Frequently Asked Questions
Can I exchange a Beachsissi swimsuit for a different size?
No, Beachsissi does not currently offer exchanges. If the fit is wrong, the option is to return the item for a refund and place a new order for the correct size separately.
What is Beachsissi's return window?
15 days from the delivery date. Items need to be unwashed and unworn with the original tags and hygiene sticker still attached, which matters for swimwear specifically since many retailers in this category won't accept worn suits back at all.
Who pays for Beachsissi return shipping?
The customer, unless the return is due to Beachsissi's own error, such as a damaged, defective or wrong sized item shipped by mistake. In that case, contact support within 7 days of delivery and the company covers the cost.
Can I return a bikini top separately from the bottoms?
No, Beachsissi sets, whether two piece or three piece, must be returned together rather than as individual pieces.
Will I get my full purchase price back on a Beachsissi return?
Original shipping charges, any prepaid label fees, duties and taxes are deducted from the refund. If your order used a discount code tied to a minimum spend or quantity, and the return drops your order below that threshold, Beachsissi reserves the right to remove the discount from your refund total.
Can I cancel a Beachsissi order?
Yes, but only before it's processed or shipped. Contact customer service with the receiver's name and email address so they can check the order status and cancel it if it hasn't moved into fulfillment yet.
How long does a Beachsissi refund take?
3 to 5 business days after the returned item is received and inspected, credited back to the original payment method.