Blick Art Materials Coupon Codes
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Frequently Asked Questions
What is Blick's return window?
Most items can be returned within 30 days of receipt in their original packaging and resalable condition. Once a return package reaches Blick's distribution center, it typically takes about two weeks to be reviewed and processed.
Will I be charged a restocking fee on a return?
Orders of $300 or more that shipped correctly and arrived undamaged carry a 15% restocking fee even on an approved return, which mainly affects larger classroom or studio-scale purchases. Cancelling or changing an order after it's already been placed can also trigger up to a 15% restocking fee.
Who covers the shipping cost on a return?
Return shipping can be arranged with any carrier, though Blick recommends one with reliable tracking like FedEx or UPS, and the cost generally falls on the customer for a standard return. If an item arrives defective or damaged, Blick typically covers the return shipping cost instead of the customer.
What if my shipment arrives damaged or a box is missing?
Damage or a shortage should be noted directly on the delivery receipt at the time of delivery, with the driver signing off on it, and the damaged packaging should be kept for inspection. Opening packages and checking contents against the packing slip right away, rather than days later, protects the ability to file a claim if something's wrong.
Does Blick's Preferred Customer program offer a price match?
Yes, if a competitor advertises a lower total price, Blick will match it under the Preferred Customer program, and Preferred Customers purchasing the same items online instead of in-store can access a separate Web Match Rebate covering the price difference. This rebate is calculated on the full purchase total rather than item by item.
Does Blick offer a student or teacher discount?
Yes, students and professional educators get 10% off everyday low prices through the Preferred Customer program. This is separate from the Web Match Rebate and applies broadly across the regular catalog.
How do returns work for factory-shipped or freight items?
Large or freight-shipped items, like furniture or bulk classroom orders, need separate return authorization from Blick Customer Service rather than following the standard mail-in process. Contacting customer service before attempting to return this type of item avoids a return that can't be processed correctly.
Does Blick offer free shipping?
Blick occasionally runs free shipping promotions tied to a minimum order amount or specific product categories, though standard shipping costs otherwise vary by order total, destination and selected speed. Checking the shipping cost chart on Blick's site before checkout gives the most accurate estimate for a specific order.
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