Brand24 Coupon Codes
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Frequently Asked Questions
Does Brand24 offer a free trial?
Yes, the first 14 days are free with no credit card required, giving full access to test the platform on a real brand before any payment method is added.
What is Brand24's refund policy?
A 30 day money back guarantee applies if you're not satisfied after subscribing, though this excludes custom Enterprise plans or deals negotiated directly with the sales team.
How do I cancel my subscription?
Monthly plans can be cancelled directly from the dashboard, with access continuing through the end of the current billing cycle. Annual plans are eligible for a pro rated refund only during the first 30 days after subscribing.
Is annual billing cheaper than paying monthly?
Yes, annual billing typically runs 20 to 25 percent less than the equivalent monthly plan across every tier, and locks in the rate against future price increases.
How do I switch from monthly to an annual plan?
Start the 14 day free trial first, then contact the Brand24 team directly to set up annual billing rather than switching through the standard checkout flow.
What happens if I go over my mention limit?
Brand24 doesn't charge automatic overages. Instead, the team reaches out before any upgrade happens, giving a chance to review options rather than being billed unexpectedly.
Are there discounts for nonprofits or schools?
Yes, special pricing is available for registered nonprofits, educational institutions, and similar organizations, though it's not advertised publicly and needs to be requested directly from the team.
Can a discount code be applied to an existing subscription?
Generally no, promo codes are intended for new subscribers and apply to the first billing period rather than being added to an account that's already active.
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