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About Caitlin Wilson:
A mother of four children and a wife, Caitlin was a very passionate interior designer. She belongs to San Francisco Bay Area. She has undying love for art and design and grew up with that love and passion in her heart. In 2007, she started Caitlin Wilson Design. Caitlin was known internationally as an interior and product designer. From the West Coast to the Middle East, she has trotted the globe. Interior editorial world loved her work. In several magazines and books, Caitlin's amazing work has appeared worldwide. Her forte is colors and different creative patterns. Her signature interiors and décor products for home are also designed on the foundation of Pattern and colors.
For two years, due to her husband's job she went overseas in 2008. She continued her struggle to grow her business after the experience of life in Dubai, Hong Kong and London. Her travel inspired her a lot. The ideas of textile design were filled in her head with amazing patterns of Middle East and Asia. In her small studio, she started to create her textiles. She began using pattern and color while she was living in Hong Kong. In 2011, she launched an online store of Caitlin Wilson Textiles. This online store has now showed growth and has multifaceted home collection now.
Caitlin Wilson first offered just pillows and fabrics and now it is also offering rugs, furniture, wallpaper, and many other things. She has her team in Dallas studio and flagship store, with whom she designs every product. She always wants to give high quality home décor to its customers
Shipping policy of Caitlin Wilson:
With the cost of the order, Caitlin also includes the shipping cost of the order. Via USPS, First-class or priority or also with few exceptions FedEx, the in-stock items are shipped. Pre sale items will be delivered once in stock. The delivery dates may change as well. For pre sale items, the customers will be charged upon check-out. Depending on the product, the shipping lead times and production time vary. From our vendors, the drop ship items are directly shipped that includes wallpaper, rugs, down pillow inserts, furniture, faux florals and art. The customers will receive multiple shipment, if the order they placed includes both in stock and drop ship items. The estimated time for most of the rugs that are made-to-order, is about 12 to 14 weeks.
Depending on the custom's office of the country where the order needs to be shipped, the delivery time of international orders may vary, the custom fees or duties that may apply on international orders, must be paid by customers to receive the order.
Return or exchange policy of Caitlin Wilson:
Within 14 days after the delivery of product you ordered or in store, you can return the product if it does not satisfy your needs. The packing slip must be attached with the package you want to return. If the package you want to return is used or opened or not its original condition then Caitlin Wilson does not offer any return policy for those items. Wallpaper samples, furniture, fabric by the yard, fabric samples, opened wallpaper, artwork, chinoiserie panels, bedding, lighting, chinoiserie samples, faux floral, glass ware, delicate items, pottery, mirrors and artwork do not have any return policy and hence cannot be returned. The final sale products of Caitlin Wilson Design can also not be returned or exchanged. If the customer wants to return any product, then the customer is responsible for the shipping cost of the returned item. The return of wallpaper can be done before its installation for a refund, if there is any issue or defect in the wallpaper.