CardCash Coupon Codes
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Frequently Asked Questions
Can I return a gift card to CardCash if I change my mind?
No, CardCash has a strict no-return policy on every product, and no card can be returned for a like item or a cash refund for that reason. Orders also can't be cancelled once placed, so confirming the retailer and denomination before checkout matters more here than at a typical retailer.
What is the 45-day guarantee, and what does it cover?
CardCash guarantees that every purchased gift card will be valid at the merchant for its stated dollar amount for a full 45 days from the purchase date. If a card comes up with a balance discrepancy within that window, reporting it starts an investigation that leads to a refund or replacement if CardCash confirms the balance issue wasn't caused by your own use of the card.
Why do gift cards sometimes come up short on balance?
The two most common causes are a card originally purchased with a stolen credit card that later gets cancelled by the issuer, or the original owner using the card's number after selling it to CardCash. Checking a card's balance directly with the merchant before shopping is the recommended way to catch either issue early.
What happens if I report a balance discrepancy after 45 days?
Once the 45-day window closes, CardCash's guarantee no longer applies, and a card that loses its balance after that point generally isn't eligible for a refund. This is why CardCash specifically recommends using a purchased card's full balance well within the 45-day period rather than saving it for later.
Do I need to return anything to get a refund under the guarantee?
Yes, prior to receiving a refund or replacement for a confirmed balance discrepancy, the purchase generally needs to be returned to CardCash as part of the claims process. Keeping the physical card or digital code details accessible until a claim is fully resolved avoids a delay.
Can I pay for a CardCash purchase any way I want?
Standard purchases can be made with a credit card or PayPal. Access to ACH payment requires completing a minimum of three prior transactions and applying with identity verification for purchases over $1,000.
Does CardCash sell brand-new gift cards?
No, every card sold through CardCash was purchased from another individual who no longer wanted it, meaning the seller may have used a portion of the balance before selling it. This is part of why CardCash frames its offering as pre-owned, discounted cards rather than fresh retail inventory.
Can CardCash suspend my account?
Yes, CardCash reserves the right to suspend or cancel a Buyer's or Seller's registration if it believes, at its sole discretion, that the account is abusing the Gift Card Guarantee. This is worth keeping in mind if repeatedly filing balance discrepancy claims outside of genuine issues.
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