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Caskers Coupon Codes
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Frequently Asked Questions
Do I need to be present to receive a Caskers order?
Yes, every shipment containing alcohol requires an adult signature upon delivery, and the person receiving it must show identification confirming they meet the legal drinking age. Since deliveries typically happen during business hours, shipping to a workplace or another address where someone will reliably be available is the safest choice.
Can Caskers ship to every state?
No, availability depends on the licensed retail partner fulfilling a given order, and shipping restrictions vary by state and even by specific bottle. Entering a zip code at checkout, or checking the "Availability & Returns" section on a product page, confirms whether a specific item can ship to a given address before ordering.
Can I cancel a Caskers order after placing it?
Yes, but only within a roughly 3-day window from checkout and only before the order has been marked as shipped. Once a shipped notification goes out, the order can no longer be cancelled through that window.
Does Caskers accept returns once a bottle has been delivered?
No, once a package has been successfully delivered, Caskers does not accept standard returns, which is consistent with most spirits retailers given the nature of alcohol as a regulated product. This makes the pre-shipment cancellation window the main opportunity to change plans on an order.
How does Caskers Rewards work?
Caskers Rewards members can earn up to 5% back in discounts on future purchases, along with savings on shipping costs, based on their purchase activity. Signing up before placing a first order ensures that spending starts counting toward rewards right away rather than after the fact.
How long does a Caskers order take to arrive?
Retail partners typically need about 1 to 5 business days to pack and prepare an order, and delivery generally takes another 3 to 7 business days after that, depending on the destination and courier. Orders with multiple bottles may arrive in separate packages if they're fulfilled by different partners.
Does Caskers charge a flat shipping rate?
Shipping is generally structured as a flat rate that can include savings of up to 5% depending on membership status, though exact costs depend on the destination, the items ordered, and the total number of bottles in the shipment. This information displays before checkout is completed, so it's visible ahead of finalizing payment.
What if no one is available to sign for my Caskers delivery?
If the courier cannot get an adult signature, the package will not be left, and repeated failed delivery attempts can result in the order being returned to the retail partner. Choosing a delivery address with reliable daytime coverage avoids this delay entirely.
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