Crowd Cow Promo Code
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Frequently Asked Questions
Can I return meat or seafood if I don't like it?
No, Crowd Cow doesn't offer standard returns or exchanges on perishable food given its nature, but customers have a 7-day window from delivery to report a genuine quality issue for a possible replacement or refund. Reaching out promptly, ideally with photos of the issue, is the fastest way to get a problem resolved within that window.
Can I return a non-food item, like a spice blend or cooking accessory?
Yes, non-food products can be returned within 30 days of receipt by contacting Crowd Cow and following the provided shipping instructions, as long as the item is unused and in its original packaging. The refund is issued for the price paid minus any applicable shipping and handling charges.
What's the difference between shopping as a guest and joining as a member?
There's no membership fee, and members pay Crowd Cow's lowest available price on every cut, get free shipping on recurring orders of $149 or more, and earn double Moolah! rewards on every order. Non-member orders still qualify for free standard shipping over $199, or free expedited shipping over $399, just without the member pricing and rewards multiplier.
Can I cancel my Crowd Cow membership at any time?
Yes, membership can be cancelled anytime from the account page with no long-term commitment, and Crowd Cow sends an email and text notification before each upcoming box ships in case adjustments are needed. Cancelling before that notification window closes avoids being charged for a box that's no longer wanted.
Can I customize what's in my recurring box?
Yes, every recurring box can be reviewed and customized before it ships, with a notification sent about a week ahead and again the day before for any last-minute changes. All modifications need to be made at least 2 days before the box ships, so acting on that first notification rather than waiting for the second one leaves more room to adjust.
How often can I receive recurring deliveries?
Recurring boxes default to monthly but can be adjusted to ship every two, four, six or eight weeks depending on preference, and the schedule can be changed anytime from the account page. This flexibility makes it easy to match delivery frequency to actual household consumption rather than overordering.
What if my box arrives at an unsafe temperature?
Contacting customer support directly by email or phone with details about the delivery is the right first step if meat or seafood arrives thawed or at an unsafe temperature. Since this falls under the 7-day quality issue window, reaching out as soon as the problem is noticed, rather than after the food has already been discarded without documentation, helps the claim move faster.
Does Crowd Cow ever offer a discount on a first order?
Yes, Crowd Cow periodically runs a first-order promotion combining a percentage off with free shipping once the order reaches a set spending threshold. Checking the current welcome offer before placing a first order is worth doing, since the specific discount and threshold can change.
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