Halloween Sales
DYLANLEX Coupon Codes
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Frequently Asked Questions
Does DYLANLEX offer free shipping?
Yes, free standard shipping is available on domestic U.S. orders, with some sources citing a $100 minimum, so it's worth confirming the current threshold at checkout.
What is DYLANLEX's return window?
Orders may be returned or exchanged within 7 days of the original order's arrival, and jewelry must be unworn and in original condition with all tags, seals, and packaging intact.
Can I return an item purchased with a discount code?
No, any purchase made at a discount, including through a promo code, virtual appointment, archive sale, or birthday sale, is considered final sale and not eligible for return or exchange.
What happens if I return an item after the 7 day window?
DYLANLEX reserves the right to reject the return entirely, or to accept it with a 25% restocking fee applied, at the company's discretion.
Who pays for return shipping at DYLANLEX?
Return shipping costs are the customer's responsibility, and DYLANLEX recommends using a trackable, insured shipping method since the company isn't liable for packages lost or damaged in transit.
Can DYLANLEX exchanges be for a different priced item?
Exchanges are only available for equal or lesser value items within the DYLANLEX product lines. If the new item costs less than the original, the difference is refunded to your original payment method.
Is there a "buy more, save more" promotion on rings?
Yes, DYLANLEX has run a "Buy 5 Rings, Get 2 Free Rings" promotion on select collections, which can represent a meaningful savings percentage for anyone building out a stack.
Does DYLANLEX offer a newsletter discount?
Yes, subscribing to the email list has unlocked 10% off a first order for new subscribers.
