ezCater Discount Code
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Rewards & Membership
Frequently Asked Questions
Does ezCater charge a delivery fee or service fee?
Each restaurant sets its own delivery fee, and it shows before you check out. ezCater says you pay only food and beverage costs, taxes, and that delivery fee, with no service fees, platform fees, or menu markups. Delivery fees typically run about 7 to 15 percent of the order, and some restaurants waive them.
How do I change or cancel an ezCater order?
You can modify or cancel online up to 24 hours before scheduled delivery. Go to Orders, then Scheduled, to find the cancel button, which only appears outside that window. After that, sign in and use Live Chat or call 1-800-488-1803, and changes need the caterer's permission.
Where do I enter a promo code on ezCater?
Build your order, then open the checkout cart. You'll see fields for Promotions and Rewards points, so enter the code and select Apply. Codes from an email or text link may apply automatically, and they must meet the offer's requirements before you can submit.
Can I combine more than one promo code?
ezCater's help pages don't publish a rule on stacking promo codes, so check the terms of each offer. Rewards points go in their own checkout field, separate from the Promotions field.
Can I turn Rewards points into an Amazon gift card?
Yes. Once you have 2,500 points, open the Rewards tab and convert points to an Amazon gift card, starting at $25. You need a fulfilled order within the last 12 months to redeem.
How does the ezCater referral program work?
Your friend gets $25 off their first order after creating an account through your link. To refer anyone, you must have placed at least one order of $100 or more. You earn points on their spending for one year or until you reach 25,000 points ($250) from that friend, and the friend must click your link or neither of you gets the benefit.
Is there a minimum order on ezCater?
Each restaurant sets its own minimum, and it appears on the restaurant's menu page. Minimums vary with location, cuisine, and delivery distance.