FindCostume Coupon Codes
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Frequently Asked Questions
Can I return a costume I bought in October at FindCostume?
No. Costumes purchased between October 1 and October 31 cannot be returned, since the store treats Halloween costumes as a one time wear item. The same purchase made in September keeps the standard 30 day window from the day you receive it.
Why is my FindCostume coupon code not applying?
Codes seen for this store often cover only select costumes instead of the whole catalog. Expiration dates and minimum spend requirements are the other common causes, and codes are typically limited to one per order.
Does FindCostume charge a restocking fee on returns?
Yes. Approved returns of non defective items carry a 20% restocking fee, and a size exchange carries 10%. Shipping and handling charges are not refunded, and return shipping is your cost.
Which items can't be returned to FindCostume?
Masks, hats, costumes that include a hat or mask, bodysuits, shoes, makeup, wigs, facial hair, mascot costumes, props and attachable hair pieces are all excluded. Personalized items, personal care products and bulk orders are also final. Santa and Christmas costumes cannot come back after December 25.
If my order shipped free, do I get the shipping cost back on a return?
No. The original shipping cost is deducted from your refund when part of a free shipping order goes back. A refused package or a return to sender also has freight charges taken out.
How long do I have to report a damaged costume?
You have 5 days from receipt so the store can file a claim with the carrier. Call for a Return Merchandise Authorization number first, because returns sent without one are not accepted.
Can I cancel a FindCostume order after placing it?
Cancellation is not guaranteed because the order system is automated, so call the store as soon as you can. Personalized and made to order items cannot be canceled once production has started, and a shipped order falls under the regular return terms including the restocking fee.
How often does FindCostume release new deals and coupons?
Offers cluster around Halloween and other costume holidays, and coupon trackers have seen free shipping promotions appear before Halloween, Thanksgiving, Easter and Christmas. The store's own banner urges early ordering because popular costumes sell out, so codes tend to change as the season progresses.
Can I ship a FindCostume order to a different address?
Yes, at no extra charge. Each address on a multi address order has to be placed as its own order, so a code with a minimum spend needs to be met by each order separately.
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