InchBug Coupon Codes
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Frequently Asked Questions
Does InchBug offer free shipping?
Standard shipping is free within the contiguous US on orders of $50 or more. Orders under that amount are charged a flat $4.99 rate, and Priority Mail is available for a flat $9.95 regardless of order size.
What is InchBug's return policy?
Merchandise other than custom labels can be returned within 30 days of shipment with a Return Authorization number obtained from customer service beforehand, and the returned package must be postmarked within 10 business days of that authorization being issued.
Can I return personalized InchBug labels?
No, personalized products including the Original Orbit Label, Orbit Label 2.0, bag tags, and all custom adhesive labels are final sale and cannot be returned, exchanged, or refunded once ordered.
Why might my InchBug return only get a partial credit?
Returned items that aren't in unused, original condition with all packaging and documentation included are subject to a 25% restocking fee, which is deducted from the credit issued.
Does InchBug offer a first time customer discount?
Yes, signing up for the InchBug newsletter typically unlocks 15% off a first purchase, delivered directly to the email address used to sign up.
How long does InchBug take to make custom labels?
Production for custom labels generally takes 2 to 3 business days regardless of the shipping method chosen, and that window can stretch to 2 to 5 business days during high volume periods like back to school and the winter holidays.
Can I cancel or change an InchBug order after placing it?
Only within a short window, since orders must be changed or cancelled by emailing customer service within about 4 hours of placing the order. Once fulfillment begins, the order can't be changed or cancelled.
What happens if I refuse an InchBug delivery?
If a shipment is refused, InchBug issues a refund for the purchase price minus the actual shipping cost once the package is returned to their facility, and this shipping deduction applies even if the original order qualified for free shipping.
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