Mack Weldon Coupon Codes
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Frequently Asked Questions
What is Mack Weldon's return policy?
Unworn, unwashed items can be returned within 30 days of purchase, with underwear required to still be in its original packaging. Orders placed in November or December get an extended return window running through the end of January.
What is the Try On Guarantee?
First time customers can try on one pair of underwear and, if it does not work out, request a refund or a different size without needing to send the item back at all, removing the usual hesitation around trying a new underwear brand.
Does it cost anything to return an item?
Dropping a return off at a Happy Returns Bar or a Mack Weldon retail location is free. Mailing a return back using the provided label costs $5, deducted from the refund, unless Checkout+ coverage was added at the time of purchase.
What is Checkout+?
Checkout+ is an opt-in add-on at checkout that covers completely free returns and exchanges along with package protection against a lost or stolen shipment, replacing the usual $5 return label fee and any shipping risk with one upfront charge.
How does Mack Weldon Rewards change my shipping cost?
Standard shipping is free for any account holder once an order crosses a set dollar threshold, but Silver tier Rewards members get free standard shipping at a meaningfully lower order minimum, and Black tier members get free shipping on every order regardless of size.
Does Mack Weldon ship to military addresses?
Yes, orders can be shipped to APO, FPO, and DPO addresses using the military's standard format for city and state fields at checkout.
What happens to my rewards points if I return something I bought with them?
If a reward was used toward a purchase that later gets returned, that reward is generally forfeited rather than reissued, so it is worth confirming fit and sizing before redeeming points on an item that might come back.
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