PetCube Coupon Codes

Petcube gives you 45 calendar days from your purchase date to request a full refund if you bought directly from petcube.com or an official reseller. You'll need to request a Return Merchandise Authorization from their support team first, and the product has to come back in good condition with all original accessories and packaging.

Yes. Petcube supports Affirm and PayPal Pay Later for split payments, and a discount code applied at checkout reduces the total before the financing plan calculates your installments. Just apply the code before you select your payment method.

Standard shipping is free within the contiguous US and most of the EU. International orders outside those zones add a flat $30 to the total, so factor that in when a coupon brings your order close to a free shipping threshold.

No. The camera itself works without any subscription. Petcube Care, their optional cloud recording plan with 24/7 video history, only gets added if you choose it, and it's billed separately from the hardware purchase.

The most common reasons are an expired code, a code tied to a specific product line that doesn't match your cart, or a code that's meant for new customers only. Petcube's checkout applies discounts instantly once a valid code is entered, so a code that doesn't reduce your total is worth double checking against its terms.

Petcube covers defects in materials and workmanship for one year in the US and Canada, extending to two years in the EU and UK under local consumer protection law. Lost devices, normal wear, and unauthorized modifications fall outside that coverage.

Yes, unlike the cameras, the GPS Tracker requires an active paid plan through the Petcube app to keep tracking your pet's location, since it runs on a SIM card connection rather than home WiFi.

Purchases made through an official reseller follow that marketplace's own return policy rather than Petcube's direct 45 day window, though the same one year (or two year, for EU and UK buyers) warranty still applies.

No. Shipping and handling charges, gift wrap fees, and any taxes paid are non refundable, and you're responsible for prepaying return shipping and any risk of loss while the product is in transit back to Petcube.