Qustodio Coupon Codes
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Frequently Asked Questions
What is the difference between Qustodio's Basic and Complete plans?
Basic covers up to 5 devices with core features like web filtering, app blocking, and location monitoring, while Complete covers an unlimited number of family devices and adds calls and messages monitoring, YouTube monitoring, and custom rules on top of everything in Basic. Complete also includes the Care Plus support add-on at no extra charge, while Basic charges separately for it.
Does Qustodio actually refund money if I am not satisfied?
Any paid plan purchased directly through qustodio.com can be refunded in full within 30 days of purchase by contacting support. Purchases made through the Apple App Store or Google Play Store instead follow that platform's own refund policy, since the subscription is billed and managed there rather than by Qustodio directly.
Is there a free trial before paying for Premium?
New accounts get a free trial of Premium features without needing to enter a credit card, giving a real look at the paid tier's tools before deciding whether to upgrade. Once the trial ends, the account automatically drops down to the free plan rather than charging anything.
What does the free plan actually include?
The free plan covers a single device and includes basic screen time monitoring, web filtering, daily time limits, and the ability to pause internet access, but it does not include the ticketed support system or features like location alerts and app blocking that come with the paid tiers.
What is Care Plus, and do I need it?
Care Plus adds priority phone support and ongoing check ins from Qustodio's team, offered in English and Spanish. It is included at no extra cost with the Complete plan, but costs an additional fee on top of the Basic plan for anyone who wants that extra layer of support without upgrading tiers.
Can I switch from Basic to Complete partway through my plan?
Upgrading to a larger plan can be done directly through the account dashboard, and Qustodio occasionally runs exclusive pricing for existing Premium users who want to move up to Complete.
Does a Qustodio discount code work on both the Basic and Complete plans?
Most sitewide codes apply to both one year plans, though the exact discount and any exclusions are listed with each individual code. Coupons are generally only valid on new purchases through qustodio.com rather than renewals processed through an app store.
