Takeya USA Coupon Codes
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Frequently Asked Questions
Does Takeya USA offer free shipping?
Yes, orders over $49 ship free within the US.
What is Takeya's return policy?
Any unused bottle or accessory in resalable condition, with its original packaging, can be returned for a refund within 30 days of the original purchase date. Takeya doesn't offer exchanges, and unless the issue was Takeya's error, the customer covers return shipping, though there's no restocking fee.
Can I cancel my order after placing it?
No, Takeya ships orders very quickly and isn't able to cancel an order once it's placed; if you no longer want it, the standard return process is the way to get a refund instead.
Does the warranty cover normal wear and tear?
No. The warranty covers manufacturing defects in materials and workmanship, but it doesn't cover normal wear like dents, scratches, color fading, or leaks that aren't due to a manufacturing defect, and it doesn't cover the silicone O-rings.
How long is Takeya's warranty?
It depends on the product: pitchers and drink makers carry a one-year limited warranty, while Actives, Originals, Traveler, Tritan, Sure-Grip, tumblers, shakers, sport, kids, and sling products carry a lifetime warranty for as long as the original purchaser owns it.
Does the warranty apply if I bought from an unauthorized seller?
No, the warranty only applies to products purchased from Takeya directly or from a Takeya-authorized seller in the United States; items bought from unauthorized third-party sellers, including some marketplace listings, may not be covered.
Can I get 10% off my first order?
Yes, signing up for the Takeya USA email newsletter gets new subscribers 10% off, which can be combined with browsing for an active sitewide sale.
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