UpWork Coupon Codes
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Rewards & Membership
Upwork Business Plus
Upwork has no points program for clients. Its membership option is Business Plus, which is free to join and billed on a 30-day cycle. In place of a monthly price, you pay an 8% or 10% fee on payments to freelancers for fixed price and hourly projects, Project Catalog projects, and bonuses. Members get the Expert-Vetted talent filter, up to 60 invites per job, priority 24/7 support by chat, phone, or email, and advanced spend reporting.Frequently Asked Questions
Does it cost anything to post a job?
No, creating an account and posting a job is free, and you pay only once a contract begins. Upwork's Basic plan lets you post jobs, browse profiles, and create hourly or fixed price contracts.
What fees does Upwork charge clients?
The Basic plan shows a 5% marketplace fee on its pricing page, though Upwork's own resources page lists it as up to 7.99%, so confirm the rate at checkout. Business Plus charges 8% or 10%, and Basic contracts also carry a one time contract initiation fee of $0.99 to $14.99.
How do I get a refund on Upwork?
On fixed price contracts, you deposit funds per milestone (minimum $5), review submitted work before release, and can ask for changes or request a refund. On hourly contracts, you can file a dispute for the previous week's hours if they were not related to your project.
Which payment methods can I use?
Upwork accepts credit cards, PayPal, Venmo, and US bank accounts through ACH. Business Plus clients in the US can also apply for Net 30 terms.
Who qualifies for the 8% Business Plus fee?
The discounted 8% fee is available to eligible clients in the US who pay with a checking account. Upwork's Business Plus page includes an eligibility check.
What happens to milestone funds if my freelancer submits work?
Funds are released once you approve the work, or automatically 14 days after submission if you don't approve it or request changes. Ask for changes or a refund within that window if the work isn't right.
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