Valley Food Storage Discount Code
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Frequently Asked Questions
Does Valley Food Storage offer free shipping, and is there a minimum order?
Valley Food Storage offers free shipping within the continental United States, sometimes tied to a minimum order amount during promotional periods, though this can also run as a standing policy depending on current offers. Hawaii, Alaska, and Canada are excluded from free shipping regardless of order size.
Can I return an opened pouch of food to Valley Food Storage?
Valley Food Storage's standard return policy covers unused and unopened items in original packaging, though the company will accept up to two opened food pouches per return as an exception. Beyond that, opened items are generally not eligible for a refund.
How long do I have to return an order to Valley Food Storage?
You have 30 days from your purchase date to request a return by emailing their customer care team, after which they will provide instructions for sending the item back. Return shipping costs are the customer's responsibility, and shipping charges from the original order are non refundable.
Why did my Valley Food Storage promo code not work at checkout?
Valley Food Storage does not allow stacking multiple codes on one order, so if a free shipping offer and a percentage off code are both active, only one will apply. Some codes also exclude sample packs, custom kits, or items already marked down, so check your cart against those exclusions first.
Does Valley Food Storage have a loyalty or rewards program?
Yes, customers earn points for every dollar spent that can be redeemed toward future discounts, and points are calculated after other promotional discounts are applied but before shipping and tax. Creating an account before your first order lets you start earning points immediately rather than missing out on that first purchase.
What happens if my Valley Food Storage order arrives damaged?
If you notice damage when your package arrives, note it at the time of delivery and send photos to customer care so they can process a replacement or insurance claim. A separate policy covers packages that go missing entirely, defined as not arriving within 30 days of shipment with no confirmed delivery.
Can I cancel a Valley Food Storage order after it has shipped?
Once an order has shipped, you can still cancel it, but you become responsible for the actual return shipping charges since the package is already in transit. If you need to change or cancel an order, contacting Valley Food Storage before it ships avoids this cost entirely.
Does Valley Food Storage ever run sitewide percentage off sales?
Valley Food Storage rotates both dollar off and percentage off promotions throughout the year, often tied to their email newsletter or seasonal events, alongside its ongoing loyalty points program. Signing up for their newsletter is the most consistent way to catch new codes as they roll out.
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