Barbeques Galore Coupon Codes
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Frequently Asked Questions
Does Barbeques Galore offer free shipping?
Free shipping is a web promotion on select products, and the Free Shipping page lists the eligible grills, heaters and fire tables. Home delivery on other purchases costs extra, and grills and other heavy products ship by freight.
How does Barbeques Galore freight delivery work?
The freight carrier calls to schedule an appointment, and a truck with a lift gate unloads the order at the curb. Someone must be present to inspect and sign, and if the customer cannot be reached within 48 hours the order goes back with a refund less shipping and a 15% restocking fee.
How long does Barbeques Galore take to ship?
In stock products usually ship in 1 to 2 business days, with ETAs on each product page. Special order items can take 2 to 12 weeks or longer.
What is the Barbeques Galore return policy?
Online purchases can be returned within 30 days of receipt with an approved RMA. Products must be new and unopened for a full refund, used items can be excluded or charged a 20% restocking fee, and returns outside 30 days receive store credit.
Can I return a special order item?
No. Online special orders cannot be returned for a refund, and special order items bought in store cannot be cancelled, returned or exchanged.
What if my Barbeques Galore order arrives damaged?
Send a photo of the damage to customer service within 48 hours of delivery. After verification, the store issues a prepaid return label and ships a replacement.
What does it cost to cancel a Barbeques Galore order?
Cancelling before the order ships is free. After shipping, routing fees run $10 for parcels and $100 for freight on the same day, and $20 and $200 afterward, with a possible 20% restocking fee on special orders.
Does Barbeques Galore price match?
Yes, once per identical item, per customer, for in stock products from authorized dealers at the current pre tax price. A match can be done at purchase or within 30 days of the receipt date, and requests after the sale are paid in store credit.
Does Barbeques Galore have a rewards program?
Rewards members get VIP pricing on eligible items and earn points, which the homepage puts at 3% back. Points expire within 180 days, and two discounts cannot be combined on one purchase. Former Turbo customers, active military, veterans and contractors have separate loyalty discounts available by phone, and a PRO program earns contractors 2% on the store's own line.
Does Barbeques Galore offer financing?
Special financing offers 0% APR for 6 months on purchases of $499 or more, 12 months on $999 or more and 24 months on $3,999 or more, each on a single receipt. Interest is charged from the purchase date if the promo balance is not paid in full within the term, and new accounts carry a 34.99% purchase APR.
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