BBQGuys Coupon Codes
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Frequently Asked Questions
Does BBQGuys price match other retailers?
Yes, BBQGuys matches identical in stock items, including shipping, from qualifying competitors when you show proof of the lower price. The policy excludes installation labor and closeout, refurbished, or used items, and it won't match prices from marketplace or third party sellers.
Can I combine a BBQGuys promo code with the price match policy?
No, the price match policy explicitly can't be combined with other discounts, so you'd need to choose whichever route saves more rather than layering a coupon on top of an already matched price.
How long do I have to return something to BBQGuys?
New, unused, and unassembled items in original packaging can be returned within 45 days for a refund minus shipping costs. Once an item has been assembled, installed, or used, it's no longer eligible for a standard return.
Does BBQGuys charge a restocking fee?
No. BBQGuys doesn't charge a restocking fee on eligible returns, though the customer is responsible for return shipping costs, which can add up on heavier grills and outdoor kitchen components.
What happens if my BBQGuys order arrives damaged?
No. BBQGuys doesn't charge a restocking fee on eligible returns, though the customer is responsible for return shipping costs, which can add up on heavier grills and outdoor kitchen components.
What happens if my BBQGuys order arrives damaged?
Damage or missing parts need to be reported within 5 calendar days of delivery. For freight deliveries, BBQGuys recommends inspecting the pallet before the truck leaves and photographing any issue immediately, since that documentation speeds up a replacement or repair claim.
Does BBQGuys offer a discount for military members or first responders?
Yes, BBQGuys offers a standing discount for verified military, first responders, medical professionals, and teachers, separate from any sitewide coupon code running at the time.
Is there a trade or contractor discount at BBQGuys?
Yes, the free Pro program gives contractors, designers, and other industry professionals discounted storewide pricing and more personalized service, on top of whatever consumer facing sale is active.
How does the BBQGuys Rewards program work?
Members earn points per dollar spent, redeemable toward discounts on future purchases, and joining is free. Because points accrue on top of promo code savings, using a coupon now doesn't cost you anything toward building rewards for a later purchase.
Does BBQGuys offer financing on big purchases?
Yes, 0% APR financing is available on many items, which matters more here than at most retailers given how quickly a full outdoor kitchen build adds up. Financing can typically be used alongside a bundle deal, though it isn't itself a discount.