Chili Chews Coupon Codes
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Frequently Asked Questions
Can I return a bag of candy if I don't like the flavor?
No, food items and personalized items purchased through Chili Chews are not eligible for return and are considered nonrefundable, unless the product actually arrives damaged.
What happens if my order arrives damaged?
Contact Chili Chews at hello@chilichews.com if a product arrives damaged, and the team will handle next steps from there rather than requiring a standard return request.
Can I cancel or change my order after placing it?
No, once an order is placed it cannot be canceled or modified. This is due to the special care that goes into preparing each order, so it's worth double-checking flavors and quantities before completing checkout.
Do I need approval before sending something back?
Yes, items sent back without first requesting a return will not be accepted. If a return is approved for a damaged item, Chili Chews will send a return shipping label along with instructions on where to send the package.
Is there a minimum order for free shipping?
Orders of $65 or more ship free within the U.S. Orders below that threshold carry a shipping charge, which tends to be more noticeable on a single small bag than on a larger order.
How fast does an order ship?
Expedited shipping orders placed by 12:00 PM PST typically leave the warehouse within 3 business days.
Is there a discount for first time customers?
Yes, signing up for the newsletter is a common way to unlock an initial discount code, along with staying updated on seasonal promotions and new flavor releases.
Does Chili Chews ever offer bundle deals?
Yes, variety packs and multi-bag bundles show up periodically, which tend to bring the per-bag price down compared to ordering a single flavor on its own.
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