Gigi Pip Coupon Codes
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Frequently Asked Questions
How long do I have to return a hat?
You have 30 days from the date of delivery to return an item, though clearance items, gift cards, and embroidered products are excluded from returns entirely.
Before I return a hat for sizing, is there anything I should try first? Yes. Most Gigi Pip hats have an adjustable inner band that can be adjusted down by up to 5 cm, so it's worth adjusting the hat for a customized fit before assuming a return is necessary over a sizing issue.
Do I have to pay for return shipping?
Yes, the customer is responsible for return shipping costs, and a restocking fee, historically cited around $11, is deducted from the refund along with the cost of original shipping.
Is there a minimum order for free shipping?
Yes, free standard shipping applies to orders over $125, so bundling more than one hat or a hat with an accessory into a single order is often the most efficient way to clear that threshold.
How does the Gigi Pip rewards program work?
You earn 10 points for every $1 spent, and following Gigi Pip on Instagram, Pinterest, or TikTok earns 300 points, while joining the birthday club adds another 500. Points redeem at a rate of 10 points for $1 off, and signing up as a new member typically unlocks an immediate 10 percent discount on your first order.
Can a used promo code be reinstated if I return the item?
No, coupon codes generally have a one-time-use policy and are non-refundable, so if you return an item purchased with a code, the code itself typically won't be reinstated for future use
Do returns and exchanges work differently during the holiday season?
Yes, any orders purchased after November 1st get an extended window, eligible for return or exchange through January 31st, which accommodates gift-giving during the holidays.