Notch Coupon Code
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Frequently Asked Questions
Can a Notch coupon be combined with the bulk discount for first responders?
It's worth checking a specific promotion's terms, since bulk pricing for military, law enforcement, fire, and EMS organizations is generally structured as its own discount tier rather than something layered with a separate sitewide code.
What is Notch's return window?
The standard return and exchange window is 30 days from the delivery date, and Notch provides a prepaid shipping label by email once a return is initiated.
What condition does a Notch hat need to be in for a return?
It needs to be unworn, unwashed, and unused in new condition, with the original tags, stickers, and cardboard insert still attached. A quick try-on is fine, but any sign of wear, odor, stains, or missing tags will make the item ineligible for a return or exchange.
Does Notch extend its return window for the holidays?
Yes, purchases made between November 11 and December 31 typically get an extended return window through January 31 of the following year.
Are bulk or wholesale orders eligible for Notch's standard return policy?
No, bulk orders, wholesale orders, international orders, and purchases made through a third-party website aren't eligible for the standard return or exchange process.
Who pays for return shipping at Notch?
Notch provides a prepaid shipping label for standard domestic returns, so return shipping is covered as part of the process rather than being an out-of-pocket cost.
Does Notch ship to military addresses?
Yes, Notch ships to APO and FPO military addresses using USPS.
Are international customers responsible for extra fees at Notch?
Yes, international customers are responsible for any duties, taxes, import fees, or customs charges required by their own country upon delivery.
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