Hiboy Coupon Codes
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Frequently Asked Questions
What's the return window on a new scooter or e-bike?
New, undamaged, and unused electric scooters and e-bikes can be returned within 30 days of the original delivery date. Returns aren't free, though. Hiboy charges an interception fee of $20 to $50 if the order hasn't shipped yet, or $50 to $200 in return shipping if it has already shipped.
Do I need the original box to return a scooter?
Yes, keeping the original packaging matters. If it's not available, Hiboy sells a replacement box for $60 to $100, or you can contact customer service for packaging guidance before shipping anything back.
What does the warranty actually cover?
New scooters get up to 12 months of coverage, with the battery and motor specifically covered for 6 months, and Hiboy handles quality-related issues with replacement parts. The warranty is tied to the original purchaser only and doesn't transfer if the item is resold.
Are refurbished scooters covered the same way as new ones?
No. Refurbished scooters aren't eligible for returns, exchanges, or refunds at all, and they only carry a 2-week warranty on electronic components like the controller, battery, motor, and charger. Everything else on a refurbished unit isn't covered.
Does Hiboy offer a military discount?
Yes, active duty military, veterans, and dependents can get a discount on select electric scooters and bicycles. It's a standing discount rather than a seasonal promo, so it's worth checking eligibility before applying a public code instead.
How does the referral program work?
Referring a friend gets you a $50 discount on your next purchase once they buy, and your friend also gets $50 off their first order. It's one of the more generous referral setups among electronics retailers, given how expensive a full scooter or e-bike purchase typically is.
Can I combine multiple promo codes on one order?
No. Only one promo code can be applied per order, and most Hiboy promotions can't be combined with each other. If you have more than one code, compare which gives the larger discount on your specific cart before applying it.
When does Hiboy run its biggest sales?
Black Friday and the extended Cyber Monday period are historically the deepest discount windows, with scooters and e-bikes marked down by as much as 50% or a few hundred dollars off. Father's Day is also a notable sales period for the brand.
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