HyperIce Coupon Codes
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Frequently Asked Questions
Why isn't my Hyperice promo code applying to the Hypervolt or other flagship devices?
Some codes are restricted to specific product lines or exclude flagship devices like the Hypervolt from broader sitewide discounts. Checking the code's fine print for product exclusions before adding an item to the cart avoids the surprise at checkout.
What is Hyperice's return policy?
Products bought directly from Hyperice.com can be returned within 30 days of the delivery date for a refund, provided the item is unused and returned in its original packaging with all vendor tags. A $15 fee for shipping, handling, and restocking is deducted from the refund.
Can I return a Hyperice product bought from a different retailer?
No, only items purchased directly from Hyperice.com can be returned to Hyperice. Products bought through Amazon, a retail store, or another reseller need to go through that retailer's own return policy instead.
Does Hyperice offer a warranty?
Yes, Hyperice and Normatec products come with a one-year warranty covering manufacturing defects. If a device fails within that year due to a defect in materials or workmanship, Hyperice will repair or replace it at no cost after their technicians inspect it, and they cover the shipping for the repair.
Can I return just one item from a bundle or promotional kit?
No, returns and refunds on promotional kits or bundles are only accepted if every item in the bundle is returned together. Returning a single piece from a multi-item kit isn't an option.
How do the Hyperice Rewards points work?
Members earn points through purchases and can redeem set point thresholds for dollar amounts off future orders, on top of a referral bonus for bringing in new customers. It runs alongside standard promo codes rather than replacing them.
Is there a discount for students, military, or first responders?
Yes, Hyperice provides a standing discount to verified students, military members, and first responders. This typically requires verification through the brand's discount portal and runs separately from general sitewide codes.
How long does a Hyperice refund take once the return is received?
Refunds initiate within 7 to 10 business days of Hyperice receiving and inspecting the returned item. If the order was placed using a promo code, the refund reflects the discounted amount actually paid, not the full price.