Napkins.com Coupon Codes
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Frequently Asked Questions
Does Napkins.com offer free shipping?
Yes, ground shipping is free on orders of $150 or more. Orders under $75 pay a flat $7.95, and orders between $75 and $149.99 pay $9.95.
Can I get my order faster for a last-minute event?
Yes, 2 Day Air shipping is available for rush orders, with rates starting at $15.95 for a small order, added on top of standard processing time. Orders otherwise ship within two business days of being placed.
Does Napkins.com ship to PO boxes or outside the contiguous states?
No, shipping is limited to the 48 contiguous states, and a street address is required since deliveries can't go to PO boxes, APO, or FPO addresses.
What's the return policy on an opened case?
Opened cases aren't refundable. If a return comes back opened or missing the full case quantity, no refund is issued and the merchandise is donated or destroyed instead.
How long do I have to request a return?
A Return Merchandise Authorization must be requested within 30 days of the order date, and returns are only accepted for full, unopened cases in their original packaging.
Who pays for return shipping?
The customer is responsible for return shipping costs. The merchandise total is refunded, but the original outbound shipping charge is not.
Are the sitewide percentage-off codes stackable with sale items?
Napkins.com runs volume-based codes tied to order size, a percentage off orders over $500 and a larger percentage off orders over $1,000, and these apply to the order subtotal. Since terms can change, it's worth confirming current codes at checkout rather than assuming an older one still works.
Does Napkins.com sell licensed team merchandise?
Yes, it carries NFL and NCAA branded napkins, plates, and tableware for select teams. Manufacturer licensing sometimes limits which discounts apply to that branded gear, so it's worth checking a specific product page before assuming a sitewide code applies.