Outdoor Gear Exchange Coupon Codes
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Frequently Asked Questions
Can an Outdoor Gear Exchange coupon be combined with consignment credit?
Store credit earned through consigning gear functions like a gift card at checkout, so it can generally be combined with a promotional code on a new purchase, since the two work through different parts of the checkout process.
What is Outdoor Gear Exchange's return window?
Unused, unopened items with original tags can be returned within 90 days of purchase for a full refund. Lightly used items can be exchanged within 30 days for store credit equal to the full purchase price.
Are all products eligible for return after use?
No, certain technical climbing items like harnesses, helmets, and ropes can't be returned once used, since safety gear that's already seen wear can't be resold or guaranteed for another climber.
What is Checkout+ and is it worth adding?
It's an optional $3.98 add-on at checkout that covers return shipping and handling if the online order needs to go back. Skipping it means paying a flat $13 shipping and handling fee later if a return does become necessary.
Can an online order be returned in the Burlington store?
Yes, any item purchased online that's eligible for return or exchange can be brought to the Burlington location at checkout, regardless of whether it was originally bought in-store or shipped.
Is shipping free at Outdoor Gear Exchange?
Free shipping applies to orders of $49 or more. Orders below that threshold are charged standard shipping rates at checkout.
How does the consignment program work?
Gear brought in gets assessed by staff, and once it sells, the consignor receives 60% of the selling price as OGE store credit, posted automatically to their account. Skis, snowboards, ski boots, bindings, and bikes need a quick check from the service department before being accepted.
What's the difference between the Burlington consignment shop and The OGExchange?
The Burlington consignment shop is the original in-person program going back decades, while The OGExchange is the newer online storefront that extends that same curated secondhand selection to shoppers anywhere in the country.
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