Shoott Promo Code
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Frequently Asked Questions
Is a Shoott session really free to book?
Yes, the 30 minute session itself has no charge, and you only pay for the specific photos you choose to purchase afterward from your online gallery. There's no requirement to buy the whole gallery or even a minimum number of images.
What happens if I spend under $100 on my gallery?
If your purchase comes in under a set spending threshold and you want to book another session, Shoott has required a prepayment toward that next booking. This is a temporary authorization hold rather than a separate fee, and it typically clears on its own within a few minutes if it doesn't end up being charged.
Can I get a refund on photos I've already purchased?
No, purchased photos are non refundable, which makes it worth reviewing your gallery selections carefully before completing checkout rather than rushing the decision.
What's the cancellation policy if I need to reschedule?
Notifying Shoott by 10:00am three days before your scheduled session allows for a full refund or a free reschedule. Canceling after that window forfeits the deposit, and rescheduling after that window carries a penalty fee.
Is there a discount for signing up for the newsletter?
Yes, joining the mailing list has unlocked 10% off a first photo purchase, in addition to being the first to hear about new event locations and promotions.
How does a prepayment work if I've already got sessions booked?
If you already have an upcoming session and try to book another, Shoott requires a prepayment that gets applied to whatever you purchase from that new gallery. This prepayment is non refundable and cannot be transferred to a different gallery, so it is worth using it fully rather than under-purchasing.
Do custom sessions work differently from the free mini sessions?
Yes, custom sessions such as events, family portraits, or pre-wedding shoots require upfront payment starting at a set rate, and clients are responsible for any permits or location fees separate from Shoott's own pricing tiers.
What if I'm late to my session?
Arriving more than 10 minutes late to a scheduled session start time can result in a late fee, since photographers hold their schedule specifically for that appointment slot.
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