Soothe Coupon Codes
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Frequently Asked Questions
Can I combine a Soothe promo code with a SoothePass membership discount?
Generally, promo codes and referral credits are applied at booking and can work alongside SoothePass member pricing, though only codes sent through official Soothe channels are valid, and each code can only be used once per account.
Why isn't my Soothe promo code working?
Confirm the code came from an official Soothe source and hasn't already been redeemed on the account, since Soothe only honors codes distributed through its own channels. If there's already a credit of greater value attached to the account, a lesser-value code may not apply.
What is Soothe's cancellation policy?
Appointments can be canceled or rescheduled up to 4 hours before the scheduled start time without any penalty. Changes made with less than 4 hours' notice will incur a fee to compensate the provider for their blocked time.
Can I cancel my SoothePass membership at any time?
Yes, SoothePass can be canceled anytime directly through the Soothe mobile app, and doing so stops future charges immediately. Subscription fees already charged for the current billing period are non-refundable, so canceling doesn't recover that period's cost.
What happens to my Soothe Points if I cancel SoothePass?
Soothe Points don't expire while a SoothePass membership is active, and any points accumulated before canceling remain on the account. They become usable again as soon as the membership is reactivated.
Can I use HSA or FSA funds for a Soothe massage?
Yes, for qualifying massage services, though a Letter of Medical Necessity from a physician confirming a qualifying condition is required to use pre-tax HSA or FSA funds. It's worth confirming eligibility with the HSA/FSA provider before booking.
Does Soothe offer a referral program?
Yes, sharing a personal referral link through the Soothe app gives a friend a discount off their first appointment, and the referring account earns rewards once the referral completes a qualifying booking.
Are add-ons like Theragun or Hot Stones included in the SoothePass member discount?
No, add-ons such as Theragun and Hot Stones are excluded from the member discount and charged at standard rates, even for an otherwise discounted SoothePass booking.