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Frequently Asked Questions
Can I return unused moving boxes if I bought too many?
Returns are accepted, but they're subject to uBoxes' return policy, which includes restocking fees, and items need to be sent back in proper packaging to qualify. It's worth confirming the return terms for your specific order before assuming a full refund.
Am I responsible for return shipping on boxes I send back?
Yes, return shipping is generally the buyer's responsibility, on top of any restocking fee that applies, so factor that into whether returning excess boxes is worth it versus keeping them for a future move.
Does uBoxes sell moving kits sized for a specific size of home?
Yes, kits are bundled by room count and home size, from a single room combo up to multi-bedroom apartment and house kits, which is usually a better value than buying boxes individually if you know roughly how much space you're packing.
Can I buy packing supplies beyond just boxes from uBoxes?
Yes, the catalog includes packing tape, stretch wrap, bubble rolls, packing paper, and bubble bags alongside the boxes themselves, so a single order can cover most of what a move requires.
Is uBoxes only for individual movers, or do they sell to businesses too?
Both. uBoxes serves everyday movers, professional moving and packing companies, and businesses ordering supplies in bulk, with the same factory-direct pricing model across all three.