UGears Coupon Codes
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Frequently Asked Questions
Does UGears offer free shipping?
Ugears.us ships free within the United States on orders over $49, using USPS Ground Advantage, Priority Mail, UPS Ground, or FedEx Ground depending on the order. Orders under that amount, along with shipments to Hawaii, Alaska, and U.S. territories, are charged a calculated rate instead.
How long do I have to return a UGears kit?
Returns are accepted within 30 days of purchase, provided the item is unused and still in its original packaging. Kits bought on sale are not eligible for return, so it is worth confirming a model's price status before ordering if you think you might send it back.
What happens if a piece breaks while I'm assembling my model?
UGears has a part replacement program for exactly this. You email photos of the damaged pieces along with the model's part number, and UGears ships the needed replacement pieces to you at no charge.
Does UGears price match other retailers?
Yes. Ugears.us will match the price of any authorized online reseller in the U.S., including active promotions, if you submit the link within 15 days of your original purchase. The match includes the reseller's shipping cost in the comparison, and it cannot be combined with other current promotions.
Does UGears have a rewards or loyalty program?
Ugears.us runs its own UGears US Points program, separate from the manufacturer, where customers earn points by making purchases, referring friends, or liking the brand's Facebook page. Points can later be redeemed for savings on a future order.
Can I use a promo code and redeem loyalty points on the same order?
No. UGears only allows one type of discount per transaction, so a promo code and points redemption cannot be applied together on a single purchase.
How long does delivery typically take?
Orders generally arrive within 5 to 7 business days of being placed, since Ugears.us ships from U.S. based inventory rather than importing each order individually. Delivery times can extend during holiday peaks.
Does UGears run seasonal sales?
UGears typically holds promotional events around the winter holidays and into the new year, alongside occasional summer sales. Following the brand's email list or social pages is the most reliable way to catch these windows as they open.
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