Wandrd Discount Code
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Frequently Asked Questions
Can a WANDRD coupon be combined with an ExpertVoice discount?
No, items already discounted through an ExpertVoice deal are typically excluded from additional promotional codes, since ExpertVoice pricing already reflects a separate discount structure.
What is WANDRD's return window?
Products can be returned or exchanged for a full refund within 30 days of purchase. Pre-ordered products get a slightly different window, 14 days from the delivery date rather than the original order date.
Is there a fee for returning a WANDRD order?
Returns without original tags attached in their original positions carry a 20% restocking fee. Items returned in policy-compliant condition don't carry that fee, though original shipping costs and customs duties aren't refunded either way.
Does WANDRD provide a prepaid return shipping label?
It depends on the region. For many areas, a return label is available after submitting the returns form, with the discounted shipping cost deducted from the refund rather than charged separately. For orders outside the US or EU, customers typically need to arrange their own return shipping and cover customs.
What is WANDRD's optional shipping protection service?
It's an add-on at checkout that waives return fees like restocking or handling charges and covers a package if it's reported lost, stolen, or damaged within 7 days of the scheduled delivery date. Declining it means standard return costs apply instead.
Can garage sale or crowdfunding items be returned?
No, garage sale items and crowdfunding pledges are both considered final sale due to their limited, heavily discounted nature, and can't be returned or exchanged.
How does the WANDRD lifetime warranty work?
If a bag loses functionality due to a manufacturing defect, not accidental damage or normal wear and tear, WANDRD will replace it. Minor issues like a seam rip or broken zipper pull are typically handled with a replacement part or a covered local repair instead of a full replacement.
Does the warranty cover shipping costs on a replacement?
The replacement product itself is covered, but WANDRD doesn't cover the outbound shipping, taxes, or customs duties on the replacement, and stolen or lost items aren't covered under the warranty at all.
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