& Other Stories Coupon Codes
& Other Stories codes verified September 2026, tested by hand before they go live
& Other Stories Coupons & Discount Codes
| Offers | Discount | Expiry |
| Sign Up & Get 10% Off First Order | 10% OFF | - |
| Up to 50% Off Final Sale | 50% OFF | - |
| Free Shipping On Order Over $120 | Free Shipping | - |
| 15% Student Discount | 15% OFF | - |
Frequently Asked Questions
What is & Other Stories' return window?
Items can be returned within 14 days of the delivery date. Returns must be shipped from the same location where the order was originally delivered, and processing typically takes 3 to 7 business days once the package arrives, longer during peak times.
Is there a fee for returning items by mail?
Yes, a $5 return shipping fee is deducted from the total refund when using the pre-paid mail return label. Returning items at a physical store location instead avoids this fee entirely.
What items can't be returned to Stories?
Underwear briefs, pierced jewelry, make-up and skincare products can't be returned for hygiene reasons. Swimsuits and bikini bottoms can only be returned if the sanitary liner strip is still intact, and all sale items are Final Sale with no returns accepted.
What condition do items need to be in for a return?
Items need to be clean, unworn, unwashed, undamaged, and have all original tags attached, and shoes need to be returned in their original shoebox. A non-faulty item that isn't in resalable condition, meaning it's used, washed, soiled or damaged, will be sent back rather than refunded.
How do I return a faulty item?
Faulty items shouldn't be registered through the standard digital return portal. Instead, contacting Customer Service directly is the recommended path so the team can handle it appropriately, since a normal return process assumes the item isn't defective.
Can I return items that were delivered internationally?
The standard mail return process outlined for US orders is specific to orders delivered within the US, since return conditions and fees can vary by region. Checking the return terms specific to the delivery location is worth doing before assuming the same $5 fee and 14-day window apply everywhere.
Does & Other Stories offer express shipping?
Yes, Express delivery is available in some locations for an additional cost, typically arriving in 1 to 3 working days, alongside Standard delivery. Checking the Delivery page for a specific location confirms which options and timelines apply.
What happens if my account has an unusually high rate of returns?
Stories may deactivate an account at its discretion if it notices an unusually high rate of returns or suspects purchases are being made for resale purposes. Anyone who believes their account was restricted in error can contact Customer Service to resolve it.
