Colourpop Coupon Codes
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Frequently Asked Questions
What is ColourPop's return policy?
Due to the low-cost nature of its products, ColourPop does not offer refunds, returns, or exchanges once an order has shipped. All sales are final, and this applies even if a shopper simply changes their mind after purchase.
What if my order arrives damaged?
Items that arrive damaged in shipping can be resolved by contacting ColourPop's customer care team with photos of the damage and the packaging. This is the one situation where the all-sales-final policy doesn't apply.
Can I cancel an order before it ships?
Yes, an order can be canceled if it hasn't shipped yet by contacting customer care. Once it has shipped, though, the standard no-returns policy takes over.
Can I return ColourPop products bought at Ulta or Target?
No, ColourPop's own customer care team can't process returns for purchases made at Ulta or Target. Those need to go back through the respective retailer's own return policy instead.
Does ColourPop offer free shipping?
Yes, standard shipping is free on domestic US orders over a set minimum, which has varied between $30 and $35 depending on current promotions, with a flat rate charged below that. International orders have a separate, higher free shipping threshold.
Is there a student discount?
Yes, students with a valid UNiDAYS or Student Beans account can get a percentage off their order. This runs separately from sitewide promo codes and newsletter welcome discounts.
Can I use more than one coupon code on an order?
No, only one coupon or promo code can be applied per order, and codes generally can't combine with other active offers. Comparing available codes before checkout to pick the best single one is the only way to maximize the discount.
What if items are missing or incorrect in my order?
Missing items or incorrect or broken products should be reported to ColourPop's customer care team within 14 days of delivery. This is handled separately from the standard no-returns policy since it's an error on ColourPop's end rather than a change of mind.