Postable Coupon Codes
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Frequently Asked Questions
Can a Postable coupon be combined with bulk order pricing?
No, Postable's volume rates for larger card orders are already priced low enough that they can't be combined with separate discount codes, so it's worth comparing which option, the bulk rate or a promo code on a smaller order, actually costs less.
What is Postable's cancellation window?
Orders can be canceled automatically within 30 minutes of confirmation using the cancel button in the confirmation email or through the order history section of an account.
Can I cancel a Postable order after the 30-minute window?
It's worth emailing cancel@postable.com even after that window closes, since Postable will do its best to help, though a card that's already been processed generally can't be changed or stopped at that point.
Can I cancel a scheduled card before it's sent?
Yes, a card scheduled for a future date can be canceled anytime before it's actually processed, since scheduling gives more flexibility than an order set to go out immediately.
Does Postable offer refunds for cards that don't turn out as expected?
Since each card is personalized and printed to order, Postable doesn't have a standard product return policy the way a typical retailer would. Reaching out directly to customer service about a specific issue is the way to resolve a problem with a completed order.
Are there known issues with Postable's delivery timelines?
Some customers have reported cards not being printed or mailed within the promised timeframe, occasionally taking significantly longer than expected. Building in extra lead time for a card tied to a specific date, like a birthday, is a reasonable precaution given these reports.
Is Postable's address book free to use even if I never send a card?
Yes, the online address book has no strings attached and can be used purely to collect and organize contacts, including birthdays and anniversaries, without ever placing a card order.
How does Postable protect my payment information?
Postable only stores the last four digits of a credit card along with the expiration date, while the full sensitive card data is handled by Stripe, a separate payment processing company.
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