Sephora Coupon Codes
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Frequently Asked Questions
What is Sephora's return window?
30 days from the purchase date, for a full refund to your original payment method, whether you shop online, in store, or through TikTok Shop. This changed from a previous 60-day store credit option, which Sephora eliminated in April 2025, so returns after 30 days are generally not accepted at all.
Can I return opened makeup or skincare at Sephora?
Yes, gently used products qualify as long as you're within the 30-day window and have proof of purchase, a packing slip, order confirmation email, or your Beauty Insider account details all work.
Does Sephora offer free shipping?
Yes, free standard shipping on all orders once you're signed into your account, no minimum purchase required.
Where do I enter a Sephora promo code?
At checkout, in the promo code field before payment. Some codes, like the current fragrance sample offer, are online-only and won't work in physical stores.
Can I combine a Sephora promo code with Beauty Insider points?
It depends on the reward. A Rouge Reward specifically can't be combined with other promotional discounts, but standard Beauty Insider points and a separate promo code generally can apply together since they're different mechanics, points versus a percentage or dollar-off code.
Can I return something bought at Sephora to a Kohl's location, or vice versa?
It's connected but not identical. Sephora at Kohl's purchases follow the linked Beauty Insider account and share Beauty Insider Cash redemption, but return logistics can differ by where the item was originally purchased, so check the receipt's origin before assuming either location accepts it interchangeably.
Is Beauty Insider worth joining if I only shop occasionally?
Yes, since it's free with no downside. The base tier alone gets you points toward the Rewards Bazaar and a birthday gift with a modest $25 purchase, the bigger perks like monthly gifts and early access are reserved for VIB and Rouge tiers built around regular spending.