Solo Stove Coupon Code
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Rewards & Membership
Frequently Asked Questions
How much do I need to spend for free shipping?
Orders of $199 or more qualify for free standard shipping within the contiguous U.S. Alaska, Hawaii, and PO Box addresses are excluded from that threshold and are handled separately at checkout.
Can I return a fire pit if I don't like it?
Yes, most items bought directly from solostove.com can be returned within 30 days of delivery for a refund minus a 15% restocking fee per item, or within 31 to 90 days for store credit at the same restocking fee. Select new products also qualify for a 15-Day Risk-Free Guarantee with no restocking fee if you call before that shorter window closes.
Are custom or engraved fire pits returnable?
No, custom-etched products like personalized text or collegiate logos are final sale, along with consumables like wood, pellets, fire starters, gels, color packs, and dough.
Where do I enter a promo code at checkout?
Add your items to the cart and look for the promo code field on the checkout page before you submit payment.
Can I combine more than one promo code?
Solo Stove's checkout is built for one code per order, so a sitewide code generally won't stack with a separate product-specific offer.
What if my order arrives damaged?
File a damage claim through Solo Stove's damage claim form (or through Route if you purchased Route Insurance at checkout). Claims are only honored for items bought directly from solostove.com, not from third-party retailers.
Does the warranty cover a fire pit that rusted from misuse?
No, the warranty covers manufacturing defects only, not normal wear or misuse. If a product is damaged from misuse and can't be repaired, Solo Stove offers a one-time 50% off MSRP replacement discount as a courtesy instead.