Vinglace Coupon Code
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Frequently Asked Questions
How long do I have to return a Vinglacé product?
You can return an item for a full refund within 30 days of the original purchase date, provided it comes back in its original packaging. Customized or personalized products are not eligible for return, so it's worth being confident about the design before requesting engraving.
Is shipping free?
Free standard US shipping applies to orders over a set threshold, generally cited between $50 and $75 depending on the current promotion, so checking your cart total against the active minimum at checkout confirms which applies to your order.
Do I have to pay for return shipping?
Generally yes. Original and return shipping costs are non-refundable unless the item was shipped incorrectly, in which case Vinglacé covers those costs since the error was on their end.
How long does a refund take once my return is received?
A full refund is applied to your original payment method within 7 business days of Vinglacé receiving your authorized, returned product.
Is buying a set cheaper than buying pieces individually?
Yes, bundled sets, like a Wine Glass Set of two, are generally priced below what the same items would cost purchased one at a time, making a set worth considering if you're buying for yourself and a partner or as a paired gift.
Can I get free personalization on my order?
Personalization is sometimes offered as a standalone promotion, and it's also common to see it bundled specifically with gift sets, so checking current offers before adding paid engraving to a regular order can save that extra cost.
Does Vinglacé support payment plans?
Yes, Shop Pay Installments, Apple Pay Later, and PayPal Pay Later are all supported, letting you spread the cost of a chiller or glass set across several payments instead of paying it all upfront.
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