Acebeam Coupon Codes
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Frequently Asked Questions
What is Acebeam's return policy?
Items in brand new, unused condition can be returned within 15 days of delivery. All original accessories, manuals, and packaging need to be included, and a Return Merchandise Authorization (RMA) number is required before shipping anything back.
What happens if I return an item without an RMA number?
Shipments received without a valid RMA number clearly marked on the outside will be refused and returned to the sender at that person's expense.
Is the original shipping charge refunded on a return?
No, initial shipping charges are non-refundable unless the return is due to Acebeam's error. Otherwise, the refund is issued minus the original outbound shipping cost.
Is there a restocking fee on returns?
Yes, orders canceled before shipment or returned due to customer preference are subject to a 3% administrative restocking fee.
What if my flashlight shows signs of wear or was installed before I return it?
If an item shows any signs of use, installation, or misuse, Acebeam can't issue a refund, and the item will be shipped back at the customer's cost.
How long does Acebeam take to process a return once received?
Please allow 3 to 5 business days once the item arrives at their warehouse and passes inspection.
Does the warranty apply even if I bought during a sale?
Yes, the 10-year warranty applies regardless of whether products were purchased at full price or during a promotional sale.
When does Acebeam run its biggest sale of the year?
Acebeam's Anniversary Sale in May tends to be its deepest sitewide discount event, often including extended warranty benefits on top of the price reductions.
Does signing up for the newsletter get me a discount?
Yes, subscribing is a reliable way to get early notice of discount codes and seasonal sales.
Does Acebeam offer free shipping?
Yes, free shipping applies to orders over $49.
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