ANSI Discount Codes
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Frequently Asked Questions
Can I return a standard for a refund after purchasing it?
No. Standards sold on the ANSI Webstore cannot be returned for a refund once the order is placed, since the documents are immediately available for download. Refunds are generally only issued in cases where a customer purchased the wrong document entirely and needs to reorder the correct one.
How long do I have to download a standard after buying it?
The download link included in the order confirmation email stays active for 7 days from the date of purchase, so downloading the document promptly rather than waiting is important to avoid losing access.
What is DRM, and why do some standards have it?
Digital Rights Management restricts how a downloaded standard can be used, which can include limiting the file to a single device, blocking printing, or requiring a specific plug in to open it, depending on what the publisher requires. As of October 2025, ASTM International standards sold through the Webstore require DRM protection, including a watermark identifying the purchaser.
Can I open a DRM protected standard on my phone or tablet?
Standards that are not DRM protected work fine on iPad, iPhone, Android, and Kindle devices, but DRM protected PDF files generally need to be downloaded to a Windows or Mac computer instead, since mobile devices cannot open the required security plug in.
Do ANSI members get a discount on standards?
Yes. ANSI members can receive a discount of up to 20% on thousands of standards, along with reduced pricing on select other resources through the Webstore.
What is the most common mistake people make when ordering a standard?
Purchasing the wrong edition is the most frequent issue, particularly when a standard has been reaffirmed and the designation looks similar to the original, so double checking whether a project requires the current edition or a specific historical one before ordering is worth the extra minute.
Can I buy standards using a deposit account instead of a credit card?
Yes, customers can set up an ANSI deposit account and use that account number to purchase electronic copies of standards instead of entering credit card information for each order.
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