Bookroo Coupon Codes
We regularly check the coupons and deals and update them when offer details change.
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Frequently Asked Questions
When does my Bookroo subscription renew, and when do I need to cancel by?
Subscriptions renew on the 15th of the month, and cancelling before 11:59 PM PST on that date, either right up to the renewal moment or by the 10th for a cleaner cutoff, determines whether the upcoming box ships and whether a refund applies. Once processing begins after that cutoff, the order can't be stopped and that month's box will still be shipped and billed.
Can I get a refund if I forget to cancel before the renewal date?
No, if the cancellation request comes in after 11:59 PM PST on the 15th, the account is ineligible for a refund on that month's box, and the box will still be shipped as the final one before the subscription ends. Setting a calendar reminder a few days ahead of the 15th is the most reliable way to avoid this.
How does cancelling a multi-month subscription work?
A 3, 6 or 12-month subscription can be cancelled mid-term, and any remaining months that haven't shipped yet are refunded on a pro-rated basis, excluding promotional discounts or multi-month subscription discounts already applied. Alternatively, the remaining prepaid boxes can simply continue shipping out if cancelling further auto-renewal is all that's needed.
Can I cancel or return a one-time gift subscription?
No, one-time gift subscriptions in 1, 3, 6 or 12-month terms are not eligible for cancellation and will run their full course until the term is complete. This is worth knowing before buying a gift subscription for someone who might prefer a different format or a refund down the line.
What if I'm not happy with my first box?
Bookroo's satisfaction guarantee applies specifically to the first subscription box, refunding the amount paid for that first month if a request is submitted within 30 days of its original ship date. Later boxes fall under the standard 14-day return window from receipt instead.
Is there a discount for subscribing more than one child?
Yes, subscribing a second child to a box shipping to the same address qualifies for 15% off that second subscription on an ongoing basis, though this discount needs to be requested by emailing support after completing the second purchase rather than applying automatically at checkout. This is worth setting up right away for households with more than one Bookroo reader.
Can I combine a Bookroo coupon with another promotion?
No, Bookroo limits redemption to one promotion per order, and coupon percentage discounts are generally calculated based on Picture Book Subscription pricing unless stated otherwise. Comparing an active code against any current sitewide offer before applying helps confirm which one is worth using.
What if a returned book was damaged from normal use rather than a shipping issue?
Bookroo does not issue refunds for returned products that are damaged due to misuse, mishandling or other abnormal use, as opposed to a defect or shipping issue. Returns are otherwise accepted within 14 days of receiving an individual product if not satisfied with it.
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