Burpee Coupon Codes
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Frequently Asked Questions
What is Burpee's guarantee, and how long does it last?
Seed packets, perennial plants, bulbs, trees, and fruit are covered by a one year guarantee, while annual flowers, vegetables, herb plants, and general merchandise carry a 90 day guarantee instead. A valid order number is required to request a replacement or return under either guarantee.
Does Burpee charge for shipping?
Seed packets ship for a flat $3.95 regardless of order size, while non-seed items are charged based on the order's total value using a tiered rate chart. Free shipping is not a standing offer but shows up periodically as part of a promotional code, commonly requiring a $50 to $60 minimum.
Can I return seeds or plants bought at a store like Lowe's or Home Depot?
Yes, but the return has to go through Burpee's own customer service rather than the retail store, so contacting Burpee directly by phone or email is the correct path for anything purchased through a partner retailer.
Why do my live plants ship separately from my seeds?
Live plants are shipped according to the ideal planting time for a specific USDA growing zone rather than all at once, so a single order containing both seeds and nursery stock is likely to arrive in more than one shipment.
Can I cancel or change my order after placing it?
Seeds usually ship within one to two days, so canceling or changing a seed order needs to happen the same day it was placed to have a real chance of success. Live plant orders filled at the nursery cannot be guaranteed to cancel once they have already been picked.
Does Burpee sell genetically modified seeds?
No. Burpee has never bred or sold GMO seeds and maintains a 100% non-GMO policy across its seed catalog.
Is there a rewards or loyalty program at Burpee?
Burpee does not currently run a standing points based loyalty program, though creating a free account still makes checkout faster and keeps a record of past orders for reference.
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