Eyeglasses Coupon Codes
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Frequently Asked Questions
Can I combine an Eyeglasses.com coupon code with a Ray-Ban or Oakley purchase?
No, Ray-Ban and Oakley products are excluded from general discount promotions, so a sitewide percentage-off code generally won't apply to those specific brands even when other frames in the same order qualify.
Why isn't my Eyeglasses.com promo code working?
Only one promotion can be used per order, and the code needs to be entered in the shopping cart rather than at the final checkout page, so double-checking where the code box appears and confirming it hasn't expired are the first things to check.
What is Eyeglasses.com's return policy on frames?
Frames and sunglasses can be returned within 30 days in their original, perfect condition for a full refund. There's no restocking fee on up to three frames; a 20% restocking fee applies starting with the fourth item in a single return.
How does the Home Try On service work?
Shoppers can order three frames, try them on at home, and return all three for a full refund, or order four frames, keep one, and return the other three for a full refund on those.
What is the Perfect Lenses Guarantee?
If custom lenses aren't made correctly or aren't working out, Eyeglasses.com offers a one-time free remake. Once the lenses have been remade under this guarantee, no further credit or refund is available for the lenses themselves.
What if I want to return a frame that already has custom lenses in it?
Eyeglasses.com will issue a full refund on the frame, along with a 50% refund and a 50% store credit for the lenses, since prescription lenses are made specifically for the customer's prescription and can't be resold.
Is there a fee to exchange a frame at Eyeglasses.com?
Yes, exchanging a frame carries a $15 shipping and processing fee, separate from the standard return process.
Can I use FSA funds for an Eyeglasses.com purchase?
Yes, Flex Spending Account funds can be used for prescription eyewear purchases, though it's worth checking with the specific FSA provider for documentation requirements.