Inez Shoes Coupon Codes
We regularly check the coupons and deals and update them when offer details change.
We may earn a commission from purchases made through our links.
Frequently Asked Questions
How does the INEZ return and exchange policy work?
INEZ accepts returns and exchanges within 30 days of delivery, and shipping is free both ways for qualifying orders. Shoes that show signs of wear or have had the protective sticker removed from the sole aren't eligible for a return or exchange.
Can I exchange a pair of heels for a different size for free?
Yes. Any unworn pair can be exchanged for free within 30 days of delivery through the Returns & Exchanges page, as long as the protective sole sticker is still intact. Since INEZ has no stores to try shoes on, this exchange policy is effectively how most people dial in their correct size.
Does INEZ offer a discount for first-time customers?
Yes, joining the INEZ email list typically unlocks a discount on your first purchase, usually delivered as a welcome code once you subscribe. It's generally the easiest way to get a discount if you don't already have a promo code from elsewhere.
Why did my discount code fail at checkout?
Common reasons include the code being expired, not meeting a minimum purchase requirement, or being a single-use code that's already been redeemed on your account. Only one promo code can be applied per order, so if you have more than one, pick whichever offers the bigger discount.
Does INEZ ship internationally?
INEZ doesn't publish detailed international shipping terms directly, so availability and any related fees are best confirmed at checkout or by contacting customer service before ordering from outside the US.
How long does it take to get a refund after a return?
Refunds are typically processed and sent to the original payment method within about 10 business days of INEZ receiving the returned pair, once it clears inspection for signs of wear.
Does INEZ run seasonal sales?
Yes, INEZ has run shipping-related promotions and broader discounts during major shopping periods like Black Friday. Checking the Sale filter within a specific shoe category, like Heels or Sandals, is a good way to spot deeper markdowns outside of a promo code.
Are all styles eligible for the free exchange policy?
The core exchange policy applies broadly across INEZ's unworn heel styles, but always check the protective sticker requirement before wearing a new pair around the house to test comfort, since removing it can make the pair ineligible for return.
We may earn a commission from purchases made through our links.
