Halloween Sales
Italist Coupons
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Frequently Asked Questions
Why doesn't Italist offer free returns?
Because every order ships directly from a boutique in Italy, a return has to travel back through Italian customs rather than a domestic warehouse. Italist passes that cost on to the customer, so returns come out of your refund unless the item arrived damaged or wrong.
Can I use a promo code on a sale item at Italist?
No. Italist's system blocks promo codes from applying to items already marked down, and you'll see a code not applicable to sale items error if you try. Codes only reduce the full price subtotal, so if your cart mixes sale and full price pieces, the discount only touches the full price portion.
How long do I have to return an Italist order?
You have 14 days from the delivery date to start a return, and the item needs to go back unworn with its original tags and packaging intact. Miss the window and the boutique can refuse the return outright.
Does Italist have a newsletter discount?
Yes. Signing up with your email gets you a one time discount code for your first order, delivered straight to your inbox. It's one of the more reliable ways to get a percentage off since third party codes found elsewhere are often already expired.
Are there app only deals at Italist?
The Italist mobile app carries its own notification based sale alerts and occasional app exclusive promotions that don't always appear on the desktop site, so it's worth downloading if you shop the boutiques regularly.
When does Italist run its biggest sales?
Markdowns tend to cluster around Black Friday and the end of season clearance periods, when previous collection pieces get cut substantially. Outside of those windows, current season pricing already runs below standard global retail because of how the boutique sourcing works.
Will excessive returns get my Italist account flagged?
Yes. Italist monitors return volume per customer and can refuse a return or restrict an account if it sees a pattern that violates the return policy, so it pays to size carefully before ordering multiples to compare.
Does Italist charge for shipping?
No, express international shipping via DHL is included on every order with no minimum spend required, which offsets some of the cost of the return policy if you keep what you order.
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