Jacadi Coupon Codes
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Frequently Asked Questions
How long do I have to return a Jacadi order?
Standard orders can be returned within 30 days of the shipment date, extended to 60 days for Jacadi Club members. Items need to be unworn and unwashed with original tags attached, and shoes have to go back in their original box.
Are marked down Jacadi items returnable?
No. Anything discounted 40% or more off the original price, or labeled Final Sale, can't be returned or exchanged.
Does Jacadi offer free shipping?
Yes, orders over $150 ship free.
Is the Jacadi Club membership worth the fee?
It costs $8 a year and earns 1 point for every dollar spent, with 300 points converting to a $15 voucher. Members also get a birthday voucher, a once a year Privilege Day with 20% off, access to member only sales, and the extended 60 day return window instead of the standard 30.
Can I return something I bought online at a Jacadi store?
Yes, bring your packing slip, email confirmation or the electronic receipt from your account to any US Jacadi store. Refunds go back to the original payment method, while exchanges for a pricier item just require paying the difference at checkout.
Can I cancel or change my order after I place it?
You have one hour after placing an order to cancel it from your account. After that window, or if you want to change size, quantity or address, you'll need to contact customer service directly, since orders can't otherwise be modified.
How long does a refund take once Jacadi receives my return?
In store returns are typically refunded within 4 to 5 business days to the original payment method, once the return has passed the standard quality check for unworn, unwashed condition.
When does Jacadi run its biggest sales?
Back to School is one of the larger events, and Jacadi Club members get a deeper discount on it than non members do. The brand also runs seasonal sales and Black Friday and Cyber Week promotions on top of that.
Can I return a gift I received from Jacadi?
Gifts that came with a packing slip can be exchanged within the standard window, though a straight refund typically requires being the original purchaser.
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