Moosend Coupon Codes
We regularly check the coupons and deals and update them when offer details change.
We may earn a commission from purchases made through our links.
Frequently Asked Questions
How long is the Moosend free trial, and what does it include?
The free trial runs 30 days with no credit card required and includes full Pro plan features for up to 1,000 contacts, including the email builder, marketing automation, landing pages and forms. Two team seats are included during the trial, compared to five on a paid Pro plan.
Does Moosend offer refunds after I've been billed?
Moosend does not publish a refund policy or a money-back guarantee period on its pricing page or billing documentation. Given this, it's worth treating the 30-day free trial as the real window to fully evaluate the platform, and requesting written refund terms directly from support before committing to a larger annual plan.
How much can I save by choosing annual billing over monthly?
Annual billing is a flat 20% discount compared to paying month-to-month at every contact tier, while biannual, or 6-month, billing saves 15%. At 10,000 contacts, for example, this can work out to a difference of a couple hundred dollars a year between monthly and annual billing.
Does Moosend offer a nonprofit discount?
Yes, nonprofit organizations receive an additional 25% discount, which stacks with the annual or biannual billing discount for an even larger combined saving. A qualifying nonprofit on annual billing can end up paying meaningfully less per month than the standard monthly rate would suggest.
What happens to my account if I don't upgrade after the trial ends?
The account is downgraded rather than deleted, so lists, campaigns, templates, automations and analytics all stay intact. New campaign sends are simply blocked until a paid plan is selected, meaning nothing needs to be rebuilt if a paid subscription starts later.
Is Moosend's pricing based on how many emails I send, or how many contacts I have?
Pricing scales by contact count rather than email volume, so every paid Moosend plan includes unlimited campaigns and sends regardless of tier. Moosend also uses a one-email-address-one-contact policy, meaning a subscriber is only counted once even if they appear on multiple lists.
What add-ons cost extra beyond the base Pro plan?
Features like dedicated IPs, transactional emails, SSO, custom reports and additional team seats beyond the included five require the separate Moosend+ tier or a custom quote rather than being bundled into the standard Pro plan. Reviewing which of these matter for a specific team's workflow before committing helps avoid an unexpected upgrade cost later.
How does cancellation work, and what should I confirm beforehand?
Since auto-renewal is enabled by default, getting the cancellation deadline and process confirmed in writing from support before a renewal date approaches helps avoid an unwanted charge for a new term. Saving any cancellation confirmation email is also a reasonable precaution given how billing disputes are typically handled case by case.
We may earn a commission from purchases made through our links.
