NHL Shop Coupon Codes
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Frequently Asked Questions
Can I use a coupon code on a customized or authentic jersey?
Usually not. NHL Shop's promo terms commonly exclude customized and authentic jerseys from sitewide discounts, since those are treated as premium, made to order items. Double-check the exclusions list on a given code before assuming it applies to a personalized jersey.
What is NHL Shop's return window?
Most eligible items can be returned within 90 days of the ship date. Items from a Trusted Partner, along with Manufacturer Direct, memorabilia, or collectible items, have a shorter 30-day return window instead, and customized items are final sale.
Does NHL Shop charge for return shipping?
Yes, a prepaid merchandise return label is provided, but the cost is deducted from the refund. That fee runs $9.99 for returns shipped within the US and $14.99 for returns from Canada.
Can I exchange an item instead of returning it?
Most eligible items can be exchanged within 60 days of delivery, but only for the same product in a different size, and only on single-item, single-quantity orders shipping to the same address. NHL Shop covers the shipping cost on approved exchanges, with no label fee.
How does FanCash work?
Registered NHLShop.com customers earn 3% FanCash on eligible purchases, which is automatically applied as a merchandise credit toward the next order. Gift card purchases don't earn FanCash, but otherwise there are no product exclusions.
Is there a military or first responder discount?
Yes, verified Military members and First Responders both get 15% off their entire order. Verification is handled through the site's Military Discount or First Responder Discount links in the footer.
What happens if I return a gift?
Gift returns are processed as an e-gift card rather than a refund to the original purchaser's payment method. NHL Shop will ask for the recipient's info and the purchaser's info to look up the order and send a return label.
How often does NHL Shop run promotions?
Sitewide and category-specific promo codes rotate regularly, often tied to the season, playoff runs, or specific team promotions, and are usually featured on the homepage. Because these change often, it's worth checking back before a big purchase rather than assuming last week's code still works.