PetCareRx Coupon Codes
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Frequently Asked Questions
Does PetCareRx offer a discount for first time customers?
New customers can use the code CARE25 for 25 percent off their first order of prescriptions, food and supplies, and the order also qualifies for free shipping if it totals more than $48.
How does the PetCareRx Points Program work?
You earn 1 point for every dollar spent, and 100 points equals $2 off for PetPlus members or $1 off for everyone else. Points stay on your account as long as you make a purchase at least once every six months.
Is the PetPlus membership worth the annual fee?
PetPlus costs $139.95 a year and includes up to 40 percent off sitewide pricing plus unlimited free shipping regardless of order size, along with a 100 percent money back guarantee on the membership itself if you're not satisfied.
Can I return a prescription medication or prescription pet food if I change my mind?
No. Due to health and safety considerations, vaccines and prescription items, including prescription food, are not eligible for return once shipped.
Does PetCareRx offer free shipping on regular orders?
Standard shipping is free on orders over $48 after any discounts are applied. Orders below that total carry a $5.99 shipping charge, which is waived automatically for PetPlus members.
What discount does the AutoShip program give me?
Setting a product to AutoShip adds an automatic 5 percent discount to that recurring order, and you can adjust the delivery frequency, pause it or cancel it at any time from your account.
Can I combine a promo code with my PetPlus membership discount?
PetCareRx generally limits orders to one active discount code, so if you're already getting PetPlus pricing, compare it against a standalone code and use whichever brings your total lower rather than expecting both to apply.
Does PetCareRx price match other pet pharmacies?
Yes, through the PetCareRx Guarantee. If you find a lower price, including shipping, for the identical FDA or EPA approved product at another accredited online pet pharmacy, PetCareRx will honor that price at the time of your order.
What's the return window for non-prescription items like toys or supplements?
Most unused, unopened products can be returned within 30 days for a refund. Shipping costs are only refunded if the return was the result of PetCareRx's own error and the full order is sent back.
Can PetCareRx ship pet food and medication together?
Pet food ships separately from other items in the same order and can't be sent to a PO Box or an APO or FPO address, so if your order mixes food with medication, expect two shipments rather than one.
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