PrettyLitter Coupon Codes
We regularly check the coupons and deals and update them when offer details change.
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Frequently Asked Questions
Can I combine a PrettyLitter coupon code with the subscription discount?
Generally yes, subscription pricing is built into the plan itself, and a separate promo code can often still apply on top, though some deals are restricted to one-time purchases only, so it's worth confirming a code is valid for subscription orders specifically before applying it.
Why isn't my PrettyLitter promo code working?
Check whether the code is meant for new customers or if it applies to a subscription versus a single order, since PrettyLitter often runs codes restricted to first-time purchases. An expired code is the other common issue.
What is PrettyLitter's return and refund policy?
First-time customers who order through PrettyLitter.com are automatically covered by a 30-Day Risk-Free Guarantee, meaning a refund can be requested within 30 days of the original purchase date if not satisfied. Customers who have ordered before are generally only eligible for a return within 14 days of confirmed delivery, and the litter must be unopened.
Does PrettyLitter refund orders if my cat won't use the new litter?
PrettyLitter states it will not refund orders based on incorrect usage or a cat simply not acclimating to a new litter, since some cats need a transition period mixing old and new litter together, so trying the recommended transition approach first is worth doing before requesting a refund on that basis.
How do I cancel my PrettyLitter subscription?
Existing subscribers can cancel anytime by logging into their account dashboard, or by contacting Customer Support at least two business days before the next scheduled order date to avoid being charged for that shipment.
Can I pause or skip a PrettyLitter delivery instead of canceling?
Yes, subscribers can edit, skip, or modify an upcoming order at any time from the account dashboard, which is a straightforward way to slow down deliveries without canceling the subscription entirely.
Does PrettyLitter offer free shipping?
Yes, free standard shipping is available on all orders within the contiguous United States.
Does PrettyLitter have a referral program?
Yes, referring a friend who makes their first purchase typically earns a credit equal to one free bag applied to a future subscription order, up to a capped number of total rewards.
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