SimpleTexting Coupon Codes
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Frequently Asked Questions
Does SimpleTexting offer a free trial?
Yes, a 14 day free trial that lets new users test the platform before choosing a paid plan. There is no permanent free tier, so continuing to send messages after the trial requires selecting a plan.
Is there a money back guarantee if SimpleTexting isn't a fit?
SimpleTexting advertises a 30 day money back guarantee alongside its free trial, though some reviewers note the guarantee terms are less generous on prepaid annual plans, so it is worth reading the specific terms tied to whichever plan is being purchased.
How does SimpleTexting's credit rollover work?
Unused messaging credits carry over into the following month, but they expire 30 days after they roll over rather than accumulating indefinitely, and any leftover credits are forfeited if the account is downgraded or canceled.
Does SimpleTexting charge extra for additional team members or phone numbers?
Yes. Each plan includes a set number of user seats, and additional users cost $20 per month per seat, while extra phone numbers run $10 per month each. These add ons are not included in the base plan price.
What is the 10DLC registration fee SimpleTexting charges?
SimpleTexting passes through a one time carrier registration fee, commonly around $4, to comply with A2P 10DLC rules that U.S. carriers require for business texting. This is a one time cost per registered brand rather than a recurring charge.
How do I cancel a SimpleTexting subscription?
Cancellation is handled from the account's subscription or billing settings, or by contacting support directly, and should be done before the next billing cycle to avoid being charged for another month.
Does SimpleTexting offer nonprofit pricing?
SimpleTexting has offered discounted pricing for qualifying nonprofit organizations in the past. Since eligibility and exact terms can change, nonprofits should confirm current pricing directly with SimpleTexting's sales team before signing up.
Why do SimpleTexting bills sometimes come in higher than expected?
MMS messages consume more credits than a standard SMS, often three times as many, and messages sent beyond a plan's included credits are billed as overages. Both can push a monthly bill above the advertised plan price if usage isn't tracked.
Does SimpleTexting offer custom pricing for high volume senders?
Yes. Businesses sending very high message volumes, generally above the top published tier, can get custom enterprise pricing with negotiated per credit rates by talking to SimpleTexting's sales team rather than self selecting a plan online.